Privacy Policy

This policy explains how Mumbai Interior handles personal data collected through www.mumbai-interior.in. It is written to follow the Information Technology Act, 2000 and its rules, and the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025.

1. What we collect

• Details you type into our forms — your name, phone number, site area or address, and details of the work you want (size, material, budget, notes).
• Your quote list — the furniture you add is stored only in your own browser on your device. We do not receive it unless you send it to us.
• Messages you send us on WhatsApp, by email or by phone.
• Technical logs — our hosting provider (GitHub Pages) and the font service (Google Fonts) may record your IP address, browser type and time of visit for security and operation. We do not use advertising or tracking cookies, and we do not run analytics that identify you.

We do not collect passwords, bank or card details, Aadhaar, or any other sensitive personal data through this website. We do not take online payments on this website.

2. Why we use it

• To reply to your enquiry and give you an estimate.
• To arrange a site visit and prepare a quotation, agreement, bill or invoice.
• To carry out and support the work you hire us for.
• To keep records that tax and other laws require.

By sending us a form or message you give consent for these uses. You can withdraw consent at any time by contacting the Grievance Officer below; this does not affect work already done or records the law requires us to keep.

3. Sharing

We never sell or rent your personal data, and we do not share it with other businesses for their marketing. Your data passes through these services only so that we can receive and answer you:

• WhatsApp (Meta) — when you choose to send us a WhatsApp message.
• FormSubmit — forwards a copy of website forms to our email inbox.
• Google (Gmail) — our email service.

We may disclose data if required by law, court order or a government authority.

4. How long we keep it

Enquiries that do not lead to work are deleted within 12 months. Records of jobs, quotations and invoices are kept for as long as tax and accounting laws require, and then deleted.

5. Security

The website is served over HTTPS. Business documents in our admin panel are encrypted on our devices, and access is limited to the people who run the business.

6. Your rights

• Ask what personal data we hold about you and how it is used.
• Ask us to correct, update or delete it.
• Withdraw your consent.
• Nominate another person to act for you in case of death or incapacity.
• Raise a grievance with us, and if it is not resolved, complain to the Data Protection Board of India.

Write to the Grievance Officer below. We acknowledge requests within 48 hours and aim to resolve them within 30 days.

7. Children

This website is meant for adults arranging interior work. We do not knowingly collect data from anyone under 18.

8. Contact